Return Policy


Free Shipping:

  • Orders of at least $50.00 (subtotal), shipping to destinations within the contiguous 48 United States and the District of Columbia, qualify for free shipping! Orders to Alaska and Hawaii are not eligible for free shipping and will be charged $5.95 for standard shipping. It does not ship internationally or to the U.S. territories (Puerto Rico, Guam, etc.) at this time.

Standard Shipping:

  • $5.95 A standard shipping rate will apply to orders of less than $50.00.  Most orders will take 2–5 business days to arrive from the date ordered.
  • Orders placed after 3:00 p.m. Central Time will be considered placed the next business day. 
  • At NOW, we use the carrier with the best rate within our system. From time to time, there may be out-of-stock items that will not be shipped.  A full refund will be provided for the out-of-stock items.


NOW accepts payments by any of the following methods:

  • Visa, MasterCard, American Express, and Discover Credit and Debit Cards and PayPal.

We DO NOT accept payment by cash. We DO NOT accept orders over $500.00.


Please note that this return policy only applies to products purchased from PXLOUD.COM and not from our retailer site,, nor from other websites or retail stores.  Customers should consult the return policy of the original place of purchase.

New, unopened items that were purchased through PXLOUD.COM can be returned within 30 days of purchase for a full refund.  We are not responsible for the cost of return shipping.  Payments made with a credit card will be refunded to the credit card used for your order.  Returns will not be accepted after 30 days. 

Damaged or wrongly-shipped items may be requested to be returned to us within 30 days at no cost to the purchaser unless there are reasonable circumstances why this cannot be done.

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